ICICI Bank — Home lone - wrong disbursement, without demand letter & emi is debited in my savings account.

Address:

411037

Hi
My home lone account number is
Lbpun[protected]
From icici - pune bhandarkar road branch, pune
Without my request bank has disbursed the amount of 5llacs from my home lone account & debited the emi to my savings account.
When banks mistake was brought to their notice very arrogant reply was received that it will take 8-10 days time. Not even a single world of courtesy.
I really fail to understand how can bank do this without any written instructions?
For banks mistake i have to suffer unnecessarily? Why should i block my hard earn funds?
Why there is no penalty charges for the banks mistake?
If client fails to repay the amount bank put heavy late payment charges & cibil record of the client gets disturbed.
Is there anypenalty provision for banks with rbi?
If anyone from icici banks side reading this review please take action on this & credit my money immediately to my svings account.