[Resolved]  ICICI Bank — I want to complaint about the disrespectful behaviour of your employees

Address:New Delhi, Delhi, 110034

Dear ICICI bank,
I want to complaint about the dishonored behaviour of your employee. I have been getting calls from your employee named "RAHUL SHARMA", as he address himself from the Ph No. "+91-[protected]". He has been continously arguing with me and abusing me in a very harrasing way. He is speaking up on my character and molestating me over phone. I also have the voice recordings as a proof of what he has been dictating over phone. I, being a girl cannot tolerate anyone putting a finger on my character. They are no one to judge me who I am and who I am supposed to be. ICICI bank is a well known multinational organisation but having illiterate and uneducated employee who doesnot even know how to have a conversation with their customers especially females is I guess a drawback for your bank. I can also fire a police complaint against this guy but wanted to inform you guys first that what has been going on between your employee and the customers. I will make sure that the police complaints (of harrasing over phone) will be taken in process if I donot receive any action from your side. Also, I believe the name that he addressed himself from, "RAHUL SHARMA", is also a fake name but we can figure out from the Ph No."+91-[protected]".
I would be seeking your redressal and help for this complaint as soon as possible.
Seeking your eager response and help asap.

Regards
Jeevika
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Mar 2, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 28, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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