[Resolved]  ICICI Bank — I want to deactivate one assist service

Address:

560048

Hi,

I got icici credit card on march 2018. After that, i have received many phone calls regarding one assist service and the person who called me told that this service is compulsory and i have to 1399 per year. This amount was auto debited from my credit card and i had to pay the bill for the same. Later i came to know that this service is optional and the customer care person who called me was giving wrong info.
Now on 23- april 2019 the same amount 1399 inr is debited from my credit card. I want to deactivate this service and i want the refund asap.

Kindly deactivate and refund the amount asap or i will file a case in the consumer court.

Name : nijumon m s
Credit card ends with xxxx4001
Phone number linked with account : [protected]
Alternate phone :[protected]
Incident date : 23 apr 2019