ICICI Bank — icici atm (balance got deducted but money not dispensed)

Address:

400067

Money not dispensed but balance got deducted

Ima sbi customer (Ac - [protected]).

Today on 17/02/2018 around 15:58 hrs i had used icici bank atm (Id - sacwf659) at ekta nagar for money withdrawal of worth 1000/-rs but the txn failed with a network error.

I didn't get the money but later after like 10min my sbi account was debited

Please investigate and get it credited back to my sbi s/b account asap.

The feedback says that icici delays this kind of complaints abnormally which is a concern to customers. So kindly do the needful