[Resolved]  ICICI Bank — ICICI Bank 3D pin fraud transaction on amazon

Address:	Mumbai City, Maharashtra, 400068
Website:	ICICI BANK / AMAZON

ICICI DEBIT CARD FRAUD DONE ONLINE SHOPPING DONE ON AMAZON
I was in my Native - When woke up in the morning I saw a transaction done of Rs. 24874 through my debit linked to my ICICI Bank Account
" transaction of INR 24, 874.00 Info.MIN*AMAZON SELL on[protected]:35:56"

Immediately I called the call centre number mentioning about the fraud transaction... They asked me to send the Dispute form and front side copy of My Debit card
I sent the scanned copy...
Was given a complaint number SR[protected]

Now after a week message sent. - Dispute for INR 24874 has been declined as the transaction was authenticated with a 3D Secure PIN.

I was feeling helpless.. How the transaction is done on Amazon with 3 D secure when I had never purchased anything from Amazon using my Debit Card...

The card is with me and there is no gross negligence.. No one is aware of my pin no.. How can anyone get my 3D Secure pin..

I called the officer and asked if I can speak to the Fraud team to clarify about the transaction, my request was denied

It seems there is no security online and fraudster are doing fraud.. No one taking action and customer are suffering and losing their hard earn money