[Resolved]  ICICI Bank — icici bank amount deducted but hp gas cylinder not booked

Address:Ghaziabad, Uttar Pradesh, 201001

Dear sir/madam,
Kindly refer to my lpg id : 641711
And the transaction no.[protected]

I booked a hp gas cylinder on 9 august from myhpgas.in portal through bhim upi (Icici bank), the payment was made through the sbiepay.com as third part intermediate for the transaction.
The amount of rs. 782.50/- has been debited from my bank but the gas cylinder is not booked, as the gas company has not received the said amount from your side.

More over i did mot receive any email or sms for transaction failure.
Kindly look into the matter personally, so that we may get our lpg cooking gas cylinder, for which i have paid.

Please find attachment of bank statement showing successful debit if the amount

Thanks & regards
Raghvendra
[protected]
[protected]@yahoo.com
+1 photos
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Sep 20, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2018
ICICI Bank Customer Care's response
Dear Customer,

We have made a note of your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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