[Resolved]  ICICI Bank — icici bank auto debit

Address:500016
Website:www.icicibank.com

I'm using icici bank credit card from last four years. I made all the payments with out any issues.

But today is my payment due date. I'm trying to do payment in the afternoon, when i saw the current statement, they charged penalty under auto debit section.

I was immediately called and ask about this transaction, they replied as it's was auto payment transaction fee's.

I'm not sure why icici run the auto payment on due date. If they want to run the auto payment on due date, run at end of date.

But they ran the auto payments in the morning, they show the penalty amount in my statement.

I'm not sure why playing with this type of cheap tricks on customers.

My mail id: [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Feb 7, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
ICICI Bank Customer Care's response
Dear Customer, (tejagarapati77)

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information