[Resolved] ICICI Bank — Icici bank credit card | blue dart courier, awb [protected] | incorrect address | |||||
Hello, Blue dart courier, awb [protected] | incorrect address | icici bank credit card I have been contacted by blue dart courier team & they say that residential address flat number is mentioned wrong on the credit card envelope as f - 0041 & they say they will not deliver credit card to my residential address as per icici bank instructions until & unless icici bank contacts & send blue dart confirmation email to deliver it to my correct residential address I have never such poor customer service from any of the bank's till now... Worst & pathetic service from icici... God damn... Despite writing number of emails to them with my updated correct address they still keep asking me again and again to send my updated address... Not sure what exactly customer care people of icici are doing there? I guess they are not monitoring customer emails properly they just blindly follow a email format & send the same all the time. I have clearly submitted my correct address proof during time of credit card application submission... It's totally & complete mistake from icici bank side they have saved my address wrong from their side in system & mentioned wrong on courier envelope... And. Now they ask me again to send my updated address to redispatch the card... Why should i send the again my address details? Despite sending multiple times & icici being so irresponsible to customers... I am not going to send my address to them... If they want to resdipatch the card let them do or else ask them to keep it with them & i do not want their card anymore as i am completely fed up with their worst & pathetic customer service... Worst & god damn Was this information helpful? | |||||
Jul 29, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jun 28, 2017 ICICI Bank Customer Care's response Dear Karthik Ravada, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4al8s) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
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