ICICI Bank — icici bank credit card - credit card settlement - mental harassment - threatening calls and visits to family | |||
Respected sir/madam, I'm writing this mail regarding my credit card outstanding. My credit cards ending with XX0002 is having total outstanding of Rs.28, 290 and another credit card ending with XX6008 is having total outstanding of Rs. 20, 759. This is to inform that me and my family has been fallen under a very hard financial situation in recent time due to some crisis. And in addition i lost my job as a result i'm unemployed since more than 11 months now. As a only earning member my family is surviving on the very edge basis. I want settlement, as i can pay around 25-28% of the outstanding as i'm not in the position to pay full. I have suggested the recovery team also on the same. However the field collection team and one of the lady from recovery department using very abusive language by calling and coming at my residence address. And they are threatening us that they will ask and pressurized my neighbors to collect the money from them which is very unethical practice. They are threatening the ladies in my house in my absence. Because of privacy i cannot write her name and number on this forum. Because of them my family has been mentally disturbed and may file fir to police station by taking legal action. Just because my family is in hard situation they are not taking any legal action. However it doesn't mean they will not do same. I'm requesting to please do one time settlement of the same as i cannot afford more than 30% amount of the outstanding. If you're ready for settlement then i'll be able to do same by borrowing some fund from my friends or relatives in week time. Kindly let me know. Thanks, Akshay P Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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