[Resolved] ICICI Bank — Icici Bank Credit Card reward points redemption fraud | |||
Sir, I am from hyderabad and using icici bank credit card since ten years. recently i come to know from one of my friend about reward points for using credit card. I called up to the Icici Bank Credit card department for asking about my reward points, i though that i was using icici bank from long back and my reward points can be huge. i Come to know from the customer service department that i have 9000 points and i can redeem it for shopping. I asked to them to send prepaid vouchers for Pizza hut worth of same point. i received the same from the bank. But the problem is that the prepaid vouchers are not valid as it showing invalid when i went to order at pizza hut branch, even i was tried to place an order through online it showing invalid prepaid voucher. The same thing i told the customer service department but no action has been taken since five days. Requesting you to please Look into this and do the needful. Thanking You. Was this information helpful? | |||
Aug 9, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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