[Resolved]  ICICI Bank — ICICI Bank credit card Transaction unknown

Address:

Bangalore, Karnataka

Today i received a call from Amtec Engineering regarding my ICICI bank credit card points.Initially i disagreed wi th them and disconnected the all, again later i got call and started telling me all the details of my card information. for sometime i believed that they are from ICICI Bank and after sometime i received SMS with transaction Rs 6999 towards Amtec Engineering Paytm, but i haven't done any transaction and realized that its fraud, Immediately i called the ICICI bank customer care and informed the situation, they have provided me the SR No#[protected] and told that it will take 30 days to verify (dispute) if they are able to get the information the amount will be refunded orelse i have to bear the cost. As a customer the way ICICI bank is treating is not correct they have to investigate and revert the amount. Below is the transaction Detail Dear Customer, Thank you for using ICICI Bank credit card. Your ICICI Bank Credit Card XXXX4007 has been used for a transaction of INR 6, 999.00 at Amtec Engineers_PayTM (November 25, 2014; 18:38:30 hrs.). Available credit balance on your card is Rs. 81, 431.64 and total credit limit is Thanks AK