[Resolved] Icici Bank — icici bank deducted amount for wpp-sr one assist renewal

 
2 Reviews
Shimpoli Road, Borivali West, Maharashtra, India
 yashjoshi05 on Aug 13, 2019
Noticed that there is renewal deduction of rs 1899 in the month of june'19. When i looked at last year statement 2018 found that there is subscription charges for oneassit levied. This is joint account and primary account holder is my wife. Since we never requested icici for oneassist subscription and there deduction of 1899 for subscription as well as renewal. This account is not in use so we didn't notice deduction.
My contact details:
M:[protected]
Name: yashwant joshi
Complaint marked as Resolved Sep 14, 2019

Complaint Status


[Aug 13, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Aug 13, 2019
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Yashwant,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account, as the mobile number given is protected. Hence, request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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    Icici Bank - icici bank deducted amount for wpp-sr one assist renewal