[Resolved]  ICICI Bank — icici bank: imps fund transfer-timed out, money debited 21-feb-2019

I transferred rs 1, 45, 000 through imps on 21st feb 2019 at 7.30 pm from icici a/c to central bank of india a/c.

Transaction remark : mmt/ref[protected]/[protected]

The amount did not get credited to the beneficiary account neither was refunded back to my account.

But i got a message that said

"dear customer, imps txn ref[protected] for rs.1, 45, 000.00 is timed out at beneficiary bank on 21-feb-2019 19:07:19. Txn status will be updated by bene bank in 3 working days
Was this information helpful?
No (0)
Yes (0)
Feb 22, 2019
Complaint marked as Resolved 
resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2019
ICICI Bank Customer Care's response
Dear Ankit,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5p1nn) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information