[Resolved] ICICI Bank — icici bank imps fund transfer-timed out money debited. transaction failed | |||
I have a/c[protected] with icici bank i have transfered rs 24900/- using imps on 3 nov 2017 to citi union bank bank. The imps ref no[protected]. Amount debited from a/c but not yet credited to beneficiary account. I got message that it timed out transaction status will be updated by beneficiary bank but still amt not refunded not credited to the beneficiary bank please look into this issue and resolve it as soon as possible Was this information helpful? | |||
Dec 7, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Nov 06, 2017 ICICI Bank Customer Care's response Dear Customer(DOMINIC albertt), Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||
2 Comments | |||
Comments
I have never used Demat account. Please let me know why it was debited from my account
ICICI Bank Customer Care's response, Nov 7, 2017
Verified Support
Dear Anantha Kumar Kumarappan,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4k8km_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4k8km_aaab) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Phone No : [protected]
What is the status?
Our official will get in touch with you.
Regards,
ICICI Bank Customer Service Team