[Resolved]  ICICI Bank — icici bank nach_ad_rtn_chrg~bajajfin, its deducting from my account. it's happening every month.

Address:L p Savani road, adajan, 395009

Hi all,

Please see below transaction. (This not only two transaction, it's almost happening every month. Please check all transaction)

11/10/2019 11/10/2019 nach_ad_rtn_chrg~bajajfin~04sep19~0
4a9e8a~4280cd94 885.00

11/10/2019 11/10/2019 nach_ad_rtn_chrg~bajajfin~02sep19~0
4a9e88~4280cd94 413.00

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these. I am very frustrated for this type of deduction. Please return me it's possible as soon as possible. It's my salary account. Give me positive response urgently or i will close this account. This very worst experience with you. Hope your reply will be positive.

Let me know if you have any query regarding email.
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Dec 1, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (899373) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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