[Resolved] ICICI Bank — ICICI bank One assist services | |
Hi, ICIC bank had debited Rupees/1899 from my account for the CPP plan yesterday for the activation of plan.I was never interested in this plan.I had received a call regarding this one month back, and denied this plan for auto debited, and the caller had cut the call, and considering it as a acceptance. Later I would had called atleast 10 time to customer care of Oneassist, and they said that since the plan is not activated, they cant proceed for the cancelation.They had promised me that once the ammount is debited, full amount will be refunded. After one month, when the money has been debited, when I called cstomer care, they refuse to refund the ammount and further say that they had initiate cancellation and the ammount refunded needs to get confirmation from higher officials. I request the ICICI bank ream, that this is completely not right, and I am disappointed with the services and fraud happening at ICICI . I would like to go to appropriate judiciary if this is not resolved. Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 13, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1aa3a) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
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