ICICI Bank — icici credit card reward point.

Address:

Pune, Maharashtra, 412101

Hi,

I received a call from [protected] / [protected] he told his name was Ashiya and he is calling from ICICI bank Payback department. He told me that around 8007 payback points would be expiring soon so I can use it three ways 1) by withdrawing cash equivalent, 2) By applying it against my credit card outstanding 3) by Shopping. I opted for applying against my credit card outstanding. Following which he shared and confirmed all the details about my card
1) My name on the card.
2) Card Number
3) Valid thru date on the card
4) Address details
5) Type of the card
I then received a message from ICICI bank with the transaction initiation alert of INR 10 at PAY U MONEY which he confirmed are the charges to apply my payback points against my credit card outstanding and asked me to type in the OTP in IVR.
I then received a message from ICICI bank than my credit card was used to do a transaction of 8007 rupees at PAY U MONEY for which he told me that the transaction amount is actually the points that would be applied against credit card outstanding and to wait for 24 hours for the amount to reflect in my payback. He then provided me a help line number [protected].
Within a hour after I realized that I was conned I immediately blocked my credit card and tried calling the helpline number and to my surprise my call got connected and I told him about the nuisance for which he told me that to wait for 24 hours and everything would be sorted out.
I am not the first person who has fall in this fraud trap..

Interestingly ICICI bank knew about and did nothing to prevent that. If ICICI bank would have taken some action then I do not think I would have fall in their trap. Sincere request to ICICI bank to look into this matter and get my money reversed.