[Resolved]  ICICI Bank — ICICI credit card unauthorised charges

Address:

110074

Dear Sir,
My name is Prateek Jain. I am really very fade up from service provided by ICICI bank customer service, from last 7 months I am not getting any solution of my problem and due to this my outstanding is increasing every month, it reached from 505 rupees to 6377.34 rupees.
I would like to inform you that I have paid my credit card no. [protected] bill INR 16, 000 via SBI credit card balance transfer on 27-Dec-2015 and this was not update in my account detail due to some bank problem may be from SBI side or it may be from ICICI side. Its shows payment on 5-Jan-2016. So they have charged late payment fees and interest charges in my account and then after numerous request via email (Request no - ICICICARE=[protected] they have not correct it.
Than I have requested for card full and final and discontinue my services on 11-Feb-2016 with ICICI but I have not received any update regarding my FnF statement. So I have blocked my card in Feb-16 but after this every month bank is charging late payment fees and interest charges in my account. Due to this impact that rupees 505 outstanding reached to rupees 6377.34.
Till date from last 7 months 5872.34 interest and late payment fees charged in my account. I was using this card from last 3 years and I never paid late in my last 3 year tenure and this time also I have paid on time. Problem is from bank side and they are charging me for it.
I request you please reverse all excess amount (Late payment fees and interest) charged from my account and please let me know payable amount for settlement and provide me NOC.
Kindly look into this matter; hoping your kind cooperation to resolve this matter ASAP.

Regards,
Prateek Jain
[protected]