[Resolved] ICICI Bank — Icici digital river fraud | |||
My name is meghna, and i recieved a msg at 5am on 25th feb 2017, saying "dear customer you have made a debit card purchase of inr. 777.40 on 27th feb 2017. Info. Msi*digital riv." When i went on google and typed msi digital riv, i was shocked to see so many complaints against icici digital riv. So many people have faced this fraudulent. So many have complaint against this and icici is not responding or investigating! Is this why we are trusting icici with our money? I definitely will make sure i get my money back. But i also want icici to figure this out, because at the moment it seems you are supporting. I will take this on all social media platforms need be. I have no guarantee if my money is safe in my account anymore. I have asked all my friends and families to block and transfer their money into other bank accounts. Please let me know, because this is imperative. We dont save money to be wasted on fraudulent behaviour. And we expect your support. Immediate support. Was this information helpful? | |||
Apr 1, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 ICICI Bank Customer Care's response Dear Customer, We regret any inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3ybll) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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My point is that if the transaction has taken place without my consent, then why should I suffer by blocking card? Also, the customer care person said that they can't confirm the refund. When I asked about so many complaints on same "DIGITALRIV" FRAUD TRANSACTION, he replied that I should check the number of refunds made by ICICI bank on the same issue. This is an activity which has been very frequent with ICICI bank and their approach to customers is as bad as SBI.
I also request all to move away from ICICI BANK. They are more for rural people than urban.