ICICI Bank — icici fastag not received after 13 days of application.. applied on 30th nov. | |||
I ordered one fastag from icici bank for my car on 30th-nov-19 and paid online. On last confirmation page, it was mentioned that it will be delivered to your dispatch address in next 8 days, but even after 13 days, i how not received it. I tried contacting them on the fastag customer care numbers since last 5 days but whenever i call i hear a recorded message that all service representative are busy with other customers. Many times i hold call for 30-40 minutes but nothing happened. There is no email address on their website to inquire about the card delivery. This is pathetic and i need complete refund of the amount i have paid, so i can buy it locally. Please help me getting refund of inr 500 which i have paid initially. Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 12, 2019 ICICI Bank Customer Care's response Dear soumitrasoni, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03bj8) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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