Icici Bank — icici fastag not scanning

 
1 Review
friends colony, manikonda, Hyderabad, Andhra Pradesh, India
 sai mahesh9 on Nov 14, 2019
The icici fastag is not working for the last three months. I have given multiple requests on this at the call center. No one seems to be bothered about the complaint.

It was not scanning at tolls, but my account showing as active.

Please help me out. There is no contact of them directly.

One time they said server down.

Please help me in resolving my issue.

My email address - [protected]@gmail.com

Complaint Status


[Nov 14, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Nov 14, 2019
Dear sai mahesh9,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Updated by sai mahesh9, Nov 20, 2019
No one contacted me regarding fastag issue, even i contacted customer care there is no proper response.
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    Customer satisfaction rating
    42%
    Complaints
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    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    Icici Bank - icici fastag not scanning