[Resolved] ICICI Bank — icici imps - money not credited to beneficiary a/c | |||||
Dear sir, On saturday i transferred an amount of rs 34000 using imps from icici bank to bank of india. The transaction details are mmt/ref[protected]/[protected]. The amount has been debited from my icici bank account, but not credited into my boi bank a/c. Then after some time i called to icici customer care they told me that transaction is in queue due to some technical issue so money will have credited to the beneficiary a/c after mid night, then again i called to customer care then told that call me after 7 am so that they can give my transaction details, i again called after 7am they told that transaction is timed out and it will take 2, I told them that i[censored]sing i am imps money transferred within 30 minutes 24/7, and if transaction is failed of timed out so why my money is not refunded in my a/c with 1 or 2 hours, so that i can use atm or other services for my need. Right now my father hospitalized please do something for me. And icici care saying sorry they cannot do anything, if something will wrong they will be responsible for this. Regards, Manmohan singh Mob - [protected]/ [protected] A/c no[protected] Was this information helpful? | |||||
Jun 2, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 ICICI Bank Customer Care's response Dear Customer (manmohan001), We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience. Regards, ICICI Bank Customer Service Team | |||||
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