ICICI Bank — Icici merchant services unethical practices

Address:VIRAR
Website:ICICI merchant Services

I have taken icici bank first data POS machine MID no 95341650 in Feb 2020 and Returned the same in Month of Sept 2020 due to huge Charges.

My total Swipe during the Period was Rs 1, 31, 906 /- and as Per Charges Statement i was Charged Commission Rs 653.06/-
Other charges Rs.26593/- . Other Charges are more than 20% of Total Swiped Amounts. If i am Paying 20% to ICICI bank what will i earn then.

I had Taken the Machine from ICICI Bank from ICICI Employee named Santosh. I returned the Machine in Month of Sept 2020, i have an Acknowledgement Slip for Return as Well. He told i will get refund of Security deposit which was paid in Feb 2020.

However till now i have not got refund and ICICI is charging more charges on previous. The Sales Executives cheated me, they told i will be charged Rs 100 as Rent every month however as per Statement i am been charged various other Charges (Charges statement Attached)

I also spoke to ICICI Customer care, they told u will be charged all these charges as well and hence i decided to return the machine and waiting for Refund. I spoke to the sales Employee Santosh as well, he told that he has left the organisation and call ICICI Bank.

If a Small trader like me has to pay 20% as charges, what will i earn.

SHAME ON ICICI for SUCH UNETHICAL PRACTICES>>>>

ICICI BANK CHOR HAI>>>> OUR HARD EARNED MONEY IS EATEN BY MONSTERS LIKE ICICI BANK CHIEF CHANDA KOCCHAR>>>>

ICICI BANK SHOULD ME NXT YES BANK or PMC Bank or LAXMI VILAS

RETURN OUR HARD EARNED MONEY and PLS follow ETHICAL BUSINESS PRACTICES


Thanks
YUMIT NISAR
[protected]
+1 photos
Was this information helpful?
No (0)
Yes (1)
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team  
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2052
    Resolved
    14241
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information