[Resolved]  ICICI Bank — icici - unauthorized deduction of amount

There is some unauthorized deduction of amount from my bank account, this is under the following statements.

Nach_ad_rtn_chrg~bajajfin~02jun20~4588fb2~4000cd64
Nach_ad_rtn_chrg~bajajfin~02jun20~47a38bb~4000cd64
Nach_ad_rtn_chrg~bajajfin~02jun20~47a38bb~4000cd64

What are these deductions and why i am getting all these charges? I checked with bajaj finserve and told me they authorized to deduct only the loan amount, not any other charges. So, i tried to call icici customer care, the number is always busy and gets automatically disconnected.

I need to know all the transaction details. I have been associated with this bank since 2007, and have my salary accounts associated with this bank. Now i am worried if it is going to be the same on other accounts as well. The bank charging all these under the name of "nach_ad_rtn_chrg~bajajfin" is unacceptable.

Please do something about it.
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2020
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0w4o9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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