ICICI Bank — Imps transaction

Address:	Kamrup Metropolitan, Assam, 781022
Website:	icicibank.com

I have made a imps transaction of rs 5000 on 26/12/2016 to sbi account
Transaction no[protected]
Beneficiary account details-[protected] sbi sixmile branch
While complaining icici bank they are saying fund has been transferred successfully. While contacting sbi they are not receiving the amount.
And i contact icici bank customer care also. They are saying complaint mail should be beneficiarywhile the beneficiary sent the mail, they are saying ki mail should be from sender. No one is giving exact resolution
Kindly look into the matter