[Resolved]  ICICI Bank — Incorrect interest charges

Address:

Pune, Maharashtra, 411060

Icici issued a credit card to me in December and without my knowledge cancelled it in April post which they issued another one but I as not in the country to receive it. They sent a statement for the new card with outstanding carried forward from the cancelled card without details.
I paid the money on 27th April but when I inquired about the abrupt cancellation and issuance of new card they credited it back to my savings account.
After that I've been asking them for the Detailed statement which they finally provided as email content and not in their regular format since the card was cancelled.
I paid the principal but not the interest as its Icici 's issue of not being able to provide detailed statement. Besides I had paid the amount in April and they reversed it because their systems has messed up the card issuance and reissuance.
Now they are suggesting I pay the late charges otherwise the cibil score would get impacted. Please advise