[Resolved]  ICICI Bank — [protected]@icici upi fraud

Address:Visakhapatnam, Andhra Pradesh, 531001
Website:Indiaideas@icici

Actually i have made a recharge from myjio app to my jio number but transaction got failed and amount is deducted from my account. I complained about that to [protected]@billdesk.com and they called me at night and taken another 1047 rupees from my account still the money is not refunded. He said that total money will be refunded along with 1047+399 but nothing happened. What should i do now
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Dec 10, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
ICICI Bank Customer Care's response
Dear Peela Bhaskar Nihaal,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5g2es) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

ICICI bank has deducted 826 rs from my account with transaction remarks as
DMC/[protected] DP CHGS TILL SEP-18

But i don't have any demat account with ICICI bank. I want the refund.

Not giving my bank account information here please call me on [protected].

ICICI Bank Customer Care's response, Nov 5, 2018
Verified Support
Dear Customer,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
rakeshkmr's reply, Nov 12, 2018
Hey

ICICI customer support told me that he can see my demat account in his system.
But
1. I never requested to open it.
2. Its not shown in my Internet banking account screen even. Refer screen shot.
3. Did not get any service from ICICI bank on demat account.

Definitely your oversmart executives has opened it without my consent for his own benefit. Got to know from customer care that ICICI bank is deducting amount from my account since last year. But it came to my notice recently only. Very much disappointing. A fraud bank with bunch of crooks.
Want refund of the full amount now.
rakeshkmr's reply, Nov 15, 2018
No response received for the email
rakeshkmr's reply, Nov 29, 2018
Is there anybody really responsible to address customer's concerns.
Hey

ICICI customer support told me that he can see my demat account in his system.
But
1. I never requested to open it.
2. Its not shown in my Internet banking account screen even. Refer screen shot.
3. Did not get any service from ICICI bank on demat account.

Definitely your oversmart executives has opened it without my consent for his own benefit. Got to know from customer care that ICICI bank is deducting amount from my account since last year. But it came to my notice recently only. Very much disappointing. A fraud bank with bunch of crooks.
Want refund of the full amount now.

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