ICICI Bank — investments in mutual funds and policies

Address:Chelekere, 560043

Hi,
I have an sb account with icici bank, kalyan nagar, bangalore.
I also had fixed deposits (F. Ds) of rs.17 lakhs to 20 lakhs.
In july 2017, my relationship manager approached, suggesting to invest in following breaking my f. Ds:-

1. Icici prudential life insurance ulip policy of rs.20 lacs sum assured, with 2 lacs insurance payment every year
I invested totally rs. 4 lakhs, over 2 years - 2017 and 2018
Now, the fund value is only rs. 331, 644, with a loss of rs. 68, 357.

2. Aditya birla resurgent india fund - series 5- this is a high risk investment with more than 80% in equity funds, against my risk profile. At present, it shows net asset value of rs. 441, 000 for an investment of rs. 5 lakhs, with a loss of rs. 59, 000!

The total loss is about rs. 128, 000.

The relationship manager, co-erced me to invest, saying it will give very good return, over fixed deposits.

Now, they are saying, it is because of markets!

My complaints :
I was forced to invest without knowing, aditya birla resurgent india fund is an equity fund! This was never informed to me.
Additionally, icici prudential policy, the investments done were in such a way, it resulted in losses.

Mainly it was to get commissions to managers and relationship managers!

Kindly arrange refunding or my losses
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ICICI Bank customer support has been notified about the posted complaint.
Oct 13, 2019
Updated by Subbbu
The Bank Address is :

A-302, 7th Main Road, HRBR Layout 2nd Block, HRBR Layout, Kalyan Nagar, Bengaluru, Karnataka 560043. Phone –[protected]
Verified Support
Oct 14, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (902463) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Oct 16, 2019
Updated by Subbbu
Dear ICICI Bank Customer Care,

I am not able to see your E-Mail ID properly. Kindly inform the same clearly.

Subramanian
Complaint comments 

Comments

After mailing them also no response from the ICICI, please look into this

I get paid only on 7-11 of every month, how can I make an emi on 10 and who is going to pay the penalty and rectify the credit score incase the check gets bounced..

Spoke to ICICI mulund branch and they are saying that for home loan 1, 5and 10 are the only dates .
ICICI Bank Customer Care's response, Oct 14, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902463_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
For which mail address i have to send
ICICI Bank Customer Care's response, Oct 14, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (902463_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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