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[Resolved]  ICICI Bank — irctc refunded the amount but not reflecting on my bank account

Address:103 Aecs Lay Out, S.No.6A/4, Sanjay Nagar, Bengaluru, Karnataka 560094, 560094

Name: deepak kumar m
Account no:[protected]
Branch : sanjay nagar
Ifsc code: icic0002336

Transaction id : sb498800

Hi guys... I tried to book 2 senior citizen train ticket from mysore to kopargaon but, in transaction time amount is deducted but the ticket is not booked.
So please help me with this. I have a transaction id sb498800.
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Jun 13, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2019
ICICI Bank Customer Care's response Dear Customer (Deepak Kumar),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 
3 Comments

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Comments

I have no intimation for SMAB charges by any msg mail. So kindly refund SMAB charges

Reply
ICICI Bank Customer Care's response, May 3, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Resent my passward

i am missing my passward plz chenge my passward
my name ranjit shinde
en: C119501
ph : [protected]
gmail: [protected]@gmail.com
Reply
ICICI Bank Customer Care's response, May 3, 2019
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Without an acknowledgement i have been charged for the service which i never requested/opted for.
/MM Annual Fee MAR1
9-FEB20 354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap. However, made a compliant on their website, yet to get response.
Reply
ICICI Bank Customer Care's response, May 3, 2019
Verified Support
Dear Customer (Santo Devi),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (306850_3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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