ICICI Bank — Issue to paytm to bank transfer many but not received

Address:Durg, Chhattisgarh, nane

Not received my money paytm massage
Please check
Dear sir/mem
My Name -Huleshwar yadu
Mobile.no.-[protected]
Account no:[protected]
I use a paytm wallet and Amount transfer wallet to Bank but paytm care sent but my Amount Not Receive please check my status ...
Thanks

Dear Customer,

Greetings from Paytm!

Thank you for contacting us and apologies for the inconvenience caused.

We regret that the refund has not been credited to your account. Trust, Paytm has refunded INR 1000 to your bank under order [protected] on 06/01/2017 and your bank has shared a reference number 74332747007700662020880 as a proof of successful refund with us.

We would request you to kindly get in touch with your bank “Phone Banking Customer Care Team” to further validate for refund authentication by providing above mentioned reference number.

We assure you, the best of our service.

Regards,
?Paytm Care Team
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ICICI Bank customer support has been notified about the posted complaint.
Jan 15, 2017
Updated by Huleshwar Yadu
And customer care mail not reply and not coll response
Jan 15, 2017
Updated by Huleshwar Yadu
My branch visited but only online process work but any one not respond
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