[Resolved]  ICICI Bank — kyc verification rejected by bank

Address:395006

As i have received a mail of kyc verification rejected by bank (Icici).

After that, i found there was issue in my address of my icici account detail.
I have application to branch and update address on the basis of my passport proof.
Same address, i have mention in enps account detail. Then, i went to my selected bank branch to verify
My updated kyc detail with new enps registration form to authorised and stamped by the bank.
They have checked everything is proper now but they saying they have no any procedure to make stamped with bank official's employee id.
They said, they can provide only bank statement to check address has been updated as in enps registration form.

Now suggest me what to do in this case?
Was this information helpful?
No (1)
Yes (0)
Mar 18, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5of9p) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information