[Resolved]  ICICI Bank Limited — Credit card application pending status

Address:New Delhi, Delhi

My name is Ravinder Grover. I have applied for ICICI credit card on 02nd April, 2014, my application ref no is[protected].The executive came verified and collected all the required documents and after few days the card get processed but withheld due to pending address verification. I have received calls so many to confirm about the address but still no one able to reach there out. I want to inform you that i have a HDFC bank credit card i am using this card for last 2 years without any single delay in payments of bill amount. They have completely verified my residential address of Delhi but i can't understand why your bank is not able to do the same. For this i have raised the issue so many times on email also various customer executive has taken up the cases & given me new time limit every time but even no one able to respond as per the given time line. I have told your executive to finally withdraw my application & return all my documents even still no one responding me.

What the hell is this happening with my credit card application. I want you to completely stop my application for further processing & issue me acknowledgement that my application is closed now & return all my documents.


Thanks
Ravinder Grover
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Aug 13, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Comments

Dear Mr. Grover,

We are sorry to hear about your experience. We have noted your application reference number. Our official will get back to you soon to assist you. Kindly refer '47413440' in the subject line.

Regards,
ICICI Bank Customer Service Team

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