ICICI Bank Loan Recovery Department — Threatening and harassing by icici loan recovery agent

Hello
I had taken a personal loan from icici bank when i was working and paid almost 9 emis without any default..but now I am jobless since few months and missed around 8 emis ..since I cudn make the payment i was in touch with the bank people and I had told them my current situation...
I know skipping 8 months emi is not a small thing...but my situations wr like that...
Last wk i got a call from a recovery officer asking me to pay the total pending emis of 60k I asked him for one weak time since I wanted to discuss it with my brother as he was out of station...
Agent had called me on Wednesday and I had told him tht I wil make the arrangements by Monday ...but he told me that on Saturday they wil freeze ma account and court notice will be issued...but then I stuck to ma words since I had no means to pay 60k by saturday...on Saturday he called me and said he wud send a request to keep my account open till Monday...
my beother was back on Tuesday... (i had informed the agent about this) so when i spoke to my brother he said he wud arrange it in one wk...hence i asked one week time with that agent.. he didn respond.. when I called him he said tht he has sent my file to some other department hence warned me not to call him and he disconnected... followed then I caLled icici customer care to get information but they wr helpless
After sometimz one of my friend calls me asking whether I have given her information to get the loan and also she said tht someone called akhil(recovery officer ) called her dad asking him to repay the amount and also told him that I used his daughter;s voter id as proof to get the loan... so it is his responsibility to pay the loan as his daughter s been involved...
Her dad called and warned me ..hence I called Mr.akhil to know what is exactly happening because he said the file is not with him.now... so he said until I pay the 60k they wil do the followup...the way he spoke was little annoying... how ever I told him not to call any of them since they are not involved...but he said I dont have to teach him how to do his job coz he is not a newbie((njan enthu chaiyanam enn enne padippikkenda njan iciciyil innale thudangiyathalla eee pani enn)))
When I told him not to call my friend’s dad, he kept calling him saying i denied to pay 60k so he should pay the amount
This happend on Tuesday and yestday I paid 15k
Today I had no calls from him but in the evening got a call but no one spoke...i cud hear other sounds...but no human voice...
In the evening my sister in law called her parents and got to know that Mr.akhil called him and asked them to pay the amount and also told them that icici wud block everything so that my sister in law or my brother wont be able to go abroad and even they cannot leav the town without paying the remaining balance... Her dad is a heart patient and his BP went high after talking to them and also they called them for 7 times tday...

I am thinking of going legally now cos what I took s a personal loan and never said I wont pay it off my loan... i knw that I am a defaulter that doesn’t mean that they can treat me like a criminal and also Harras my friends and family like this...
I even begged him asking for one week time which they are not ready to give...he spoke to my brother on Tuesday around 4pm and told him like Wednesday morning he should pay 60k ... May be it is possible to arrange 60k within a night for few...but definitely not for us...
Specially Mr.akhil who claims as a icici bank manager or head s threatening us like anything...when i told him my situation he gave an answer saying ‘’call me only after paying 60k until then we will call and do the follow up with everyone related to u...does that make any sense...i dont have money and I need time to arrange it’’’ hence calling 10 diff people and harrasing them doesnt make sense at all...
I know I’m responsible for skipping the emis...i never ignored thr calls...i never said I wil not pay...i even paid 2 emis out of 8...Just asked for one wk time... But they are not ready to do that and now by calling diff people Mr.akhil is not only harassing and threatening my family and frends... it’s becoming a mental torture to me coz of which I am not able to do anything..
As per my knowledge bank s suppose to maintain my privacy but he is calling everyone asking to pay the loan amount just to meet his targets...doesn’t make any sense...he is directly aaking them to pay the pending emis which s utter nonsens
This is my LAN:PCOC[protected]
This is Mr.akhil’s (chennai)official number :[protected](one among many numbers)
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you first repay and then you talk. dont harass bank officials doing their duty by abusing them.
@chanak Dev...
I know to pay my loan ... I[censored] have read my complaint clearly then you wouldn't have said this... They Harrased everyone in ma family even when I paid few emi's ..even when I told them that I'll pay it on certain date and I kept ma word as well..still they did everything possible to torture me...
you seem to have more concern towards collection agencies... well Like u said if threatening and harrasing s Their duty then I cannot blame them... i should blame the government and bank for allowing them to do so..

Also wanna remind you that I never abused any agent in ma complaint...so think before commenting...
Look here brother, by your own admission you are a defaulter. What should they do ? Just sit and wait till you get your job. If you cant pay then you should be forced to pay. Simple. Just imagine what would have happened if it had been a money lender. Just visualise whether you can even think of complaining. By now they would have got it from you.

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