ICICI Bank — Locking ofdebit card from 3D secure online transaction

On 09.07.2015 ar 20.15 hrs, While ordering books from Flipcart using my Debit card for Savings A/c no.[protected], I received OTP by SMS on registered cellNo.[protected]. But I could not generate/ use 3D security code. So i tried the other option, but it was also not seceessful. In the mean time at 20.36 hrs I received A SMS sayingdue to security reasons my ICICI debit card was blocked from3D secure online transaction on 0907, requesting to call custemer care. Contacting custemer care on my registered cell no was tried but the process could not be completed even after many trials. kindly releae the block on my debit card.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Jakate,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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