[Resolved]  ICICI Bank Ltd — Threatened and hate speech from icici bank employee over phone

Address:Kottayam, Kerala

Dear Sir My name is sreejith, iam working as a manager for mangalam daily, kerala. my brother has a liability about his credit card With ICICI Bank . unfortunately he has no job for the last one year. the bank executives calling regularly to home, to my brother and me.Yesterday one guy call me 4 times and threatens me and spoke to me in ultimate hate speech . i have recorded the call and given a petition to the superintendent of police, i have a suggestion that if my brother has any liability why they calls me . and why they threatens me . i need action about this .and if its possible, i need chanda kochhar's mail id to send the call records. The guy who call me is Mr. Deepan from +91-[protected] . and his personnel number is 91-[protected] . he threatening my family also. why the bank behaves like this . or why this like anti socials are being appointed in icici bank. we already had a personnel loan and its closed . we never cheat anybody. why he is not paying because he has no job . or else, he is an Mba graduate, please give him a good job and take your liabilities from his monthly salary. Dear all. if a person fail to repay you can take actions . but its not fair to appoint gundas and anti socials to threatens your customer. even though he is in a bad financial situation, he already closed one of your personnel loan, and the reamining will close . but never ever try to threaten me, my brother and my family for this reason by the name of your bank. Dear All kindly reply me Regards Sreejith 91-[protected]
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Oct 05, 2015
ICICI Bank Customer Care's response
Dear Sir,

We're sorry to hear about your experience. Our official will get in touch with you to assist you with your concern.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

never make any relation with icici bank. i tell u my story. Earlier i spoke to icici customer care staff, she told if transaction for payment is initiated on or before due date then no extra charges will be applied but in my case they charged extra. When I had taken icici credit card that time lots of offer was told but all sucks. so pls dont believe in them. they always make you fool. i request you dont go for icici. the worts bank in india. its better to use any pakistani bank but never use icici. pls take it seriously otherwise you will surely face some problem one day. so my humble request not to make any relation, if you are customer then please choose another bank.
Dear


No body call me till yet and the case which i submit in sp office in progress..
Dear ICICI bank


One guy call me and ask do you need any help...i said no...and he cut the call...he doesn, t have any manners to say a sorry regarding my complaint...and understands the service of your grievance cell..
if you send your mail id ..i will forward the records...then only you people can understand my feelings...
the worst company in india in banking sector

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2046
    Resolved
    14247
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information