[Resolved]  ICICI Bank — mab charges deducted without adequate prior notice

Address:

New Delhi, Delhi

On operating my saving a/c no.[protected], in defence colony branch, opened in 2005, the undersigned was shocked to know that mab charges have been levied without intimating or passing any information to the undersigned leaving the balance to nil. On 20.02.2018, rs 10, 000 was deducted at a stretch and the bank has been deducting the amount since 2014, without prior intimation, thus total of rs 21, 993.89 was debited from the account, further its been told by the branch manager on 7th june 2018 that the a/c is in negative balance to the extent of rs 35, 000/-. Several mails have been sent from 25th may 2018 to corporate. Care and head quality service, customer support also mentioning that the mails should be forwarded to principal nodal officer and head of quality service but no relief is given. The debit card which was issued as free for life time is also being charged to the extent of 700/-. I pray to the concerned authorities to revert back my hard earned money and resolve my grievance and intimate me at the earliest.
Regards
Ritu wadhwa [protected]