[Resolved]  ICICI Bank — minor spelling correction in surname for company current account operation

Address:New Delhi, Delhi, 110075

As director of a pvt ltd company i am facing
The issue of minor surname spelling correction of my name in my company's current account with icici bank, dwarka, new delhi branch, for adhaar verification of authorised signatory.
My surname spelling is "varma" which in previous pan issued was typed erroneously as "verma". I got it corrected recently & pan card with correct surname spelling has been issued by it deptt. We have submitted all
The forms & documents to icici bank twice for surname spelling correction - jan & mar 2018 along with all the originals of pan & adhaar for verification but they are terming it as not a correction of spelling but "change of name" and insisting on gazette notification - a very time
Consuming, tedious and expensive process.
Psu banks have no issues of this kind and have corrected the name spelling on a simple application. Kindly direct the branch to adopt simple, helpful procedure and correct the surname spelling for speedy adhaar verification of a/c.
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May 22, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2018
ICICI Bank Customer Care's response
Dear [protected]@ace,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a50kdb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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