ICICI Bank — Mis selling

Address:

Chhindwara, Madhya Pradesh

Dear sir

Me and my family members have accounts in your bank, on dated 15 oct 2015 mr pankaj roy (Employee id 185315) and madhur employee of icici bank chhindwara came to my office and told me that you have 50 lac in your family account in which you get very nominal interest from few months so please invested in our scheme where you get 9% p. A guranted interest and any time you withdrawal your money back because i needed that amount anytime, i said ok as i have very good time with the bank and i have good experience with the bank in the past so i trusted on it and in the next day they came to my office and completeing the formalities.
On 12 january 2016 i needed the money when i go to the bank for withdrawal
Then i came to know that my amount[protected]lac and seventy one thousand) amount is invested in mutual fund (Folio-no[protected] and[protected] and 78803114 icici prudential balanced advantage fund - regular plan) which is neither i permitted nor in my knowledge, because that amount i kept in account for my busniess which i needed anytime thats why i kept in saving account
They didnt tell me about the mutual fund and the charges and the risk they just tell me the 9%p. A guaranteed interest and easy withdrawal, this is the simple case of miss selling and fraud just to acheive their personal targets and incentives and mr pankaj roy (Bsm) who do this now he is transfered to icici bank diamond harbar road, behala kolkatta at the phone he didnt accept the miss selling and saying we invested that amount in your previous investment, when i tell this matter to chhindwara bank bm anjum madam she said i forward this matter to regional office, mr madhur who is also a bank employee (Banka insurance) who is presented with pankaj roy at my office, he also accept infront of bm anjum madam that pankaj roy telling 9% p. A gurantted interest and anytime withdrawal and didnt tell the risk and the charges but at the confernce call with pankal roy, madhur, bm anjum and mr raj from regional office and me when madhur saying the autucal talk on that day mr raj trying to adding the words which seems to me that they just want to save the pankaj

I just want to tell you that your employee to acheive the targets and for incentives, transfer, promotions they cheats the customer and nobody will listen our voice, all just want to save the employee and in the last they say we forward to higher authority and same there also in the last customer get loss and employee will enjoy promotion, incentives.In all the way which slowly slowly affects the banks reputation

I just want my invested money back only otherwise i am going to banking lokpal and other related legal authority

My family bank accounts details


1 ankur chakraborty a/c - no-[protected] 3350000=00
2 rupa chakraborty a/c - no-[protected] 221000=00
3 kaya chakraborty a/c - no-[protected] 1200000=00

Total amount 4771000=00


Hoping a postive and early response for your side


Regards and thanks

Ankur chakraborty
[protected]