[Resolved]  ICICI Bank — misbehave & delay in services

Address:New Delhi, Delhi, 110008
Website:[email protected]

Dear sir/madam,

Today i visited at your west patel nagar branch for status of my mother pan card updating in her account which is pending since approx 5 days. No updating given by any one to me. One employee (I think his name is mr. Arnav) says today in front of branch manager that after 5 years you found that pan card not updated and why are you came now. When i suggest that don't speak like that than he says "jaha complaint karni hai kar lo" and same in font of branch manager along with all branch employees.

Now my pan updated within 10 minutes after this incident but this is not the services that still customer silent you don't work and customer shouting than work.

I am not accept this type of services and attitude of employees in customer service.

For hari parkash sharma (Son)
[protected]
A/c name - gangawati sharma
Was this information helpful?
No (0)
Yes (0)
Jul 17, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2018
ICICI Bank Customer Care's response
Dear Customer ( HariParkashSharma),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23620
    Pending
    2044
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information