ICICI Bank — Misbehavior at ICICI Bharatpur Branch

Address:

Bharatpur, Rajasthan, 321001

Hi,

My name is Rahul Goyal and my father's name is Rahul Goyal. I am a working professional in United States and my father lives in Bharatpur, Rajasthan. He went to an ICICI branch during lunch time, dated 23rd Nov 2016. As far as I believe during lunch time, customers are allowed to go inside the bank and wait there as the employees will be taking a break. The guard at the gate stopped him from going into the branch and said wait outside till lunch is over. He behaved inappropriately with my father and ultimately they got into an argument. My only request to please look into the matter as customer service is important for ICICI and I do not wish similar instance to happen once again with someone else. You can check the CCTV footage of the bank, if you wish.
Thank You.
Please feel free to email me at rahul.[protected]@gmail.com

Regards,
Rahul Goyal