[Resolved]  ICICI Bank — money debited from icici credit card but not credited to icici fastag account

Address:500090

Amount debited from icici credit card but not credited to fastag account. Transaction was done on 29th nov around 9 to 10 pm. 200 rupees got debited but not reflecting in fastag account[protected]. Even contacted customer care but no proper response. Opened a case with fastag where the resolution should be provided by 27th december but still the issue exist. Here both the source and destination both ate managed by icici but i won't be able to have a solution for this. Its already 40 days and dont know where the money went.

Thanks,
Ravindra
[protected]
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Feb 28, 2020
Complaint marked as Resolved 
Issue not resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Feb 10, 2020
Updated by Ravindra thota
This issue is not resolved. Falsely resolved without any update by icici
Complaint comments 

Comments

My bank account has been deducted with 2400 INR and the transaction says the name VIN/Google Goo and i have never subscribed to any of such things. Never have i downloaded paid apps or anything related to google. Help me with thus issue and help me getting me money back .

Yash Samadhiya's reply, Jan 5, 2020
No update from the bank or from google. Now i have to contact rbi related to this issue and i will close my icici account. The bank disappointed me and i will also stop google related payment so that this will never happen.very disappointed from these advancements.
ICICI Bank Customer Care's response, Jan 6, 2020
Verified Support
Dear Yash Samadhiya,
 
We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_1) in the subject line of your email. Our official will assist you.
 
 Regards,
 ICICI Bank Customer Service Team
My account got debited with 413 INR without any intimation. Noone is explaining why they have charged me 413 Rupees
ICICI Bank Customer Care's response, Jan 6, 2020
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
In my account simply 472/- RS of transactions got deducted.so please kindly update me and support 🙏 fot this inconvenience charges getting cut.and this happens with me much of times so now i fed up with this thing.kindly solve this ussue.as soon as possible.

ICICI Bank Customer Care's response, Jan 6, 2020
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
We arre unable to swipe card on swiping machine TID NO 97060776
MID NO [protected]
ICICI Bank Customer Care's response, Jan 6, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I am not able to update the kyc details for my multi wallet card. When i tried to login through the self help portal, its saying "invalid card status"

If i am trying with the icici pocket, no where i am getting option to see my multi wallet card status or updation of kyc option.

Please help me immediately
ICICI Bank Customer Care's response, Jan 6, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Dear ICICI Bank Team,

I had worked with ICICI Bank from augus 2016 to october 2017 . My employee id was 346284 . I have not yet applied for the PF withdrawl, as no body knows where to contact to withdraw the money.

Kindly settle my PF Money and credit it to my Bank Account

Regards
Neha mittal
ICICI Bank Customer Care's response, Jan 6, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a057ci_6) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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