[Resolved]  ICICI Bank — money deducted, but the transaction process failed in middle

Hi,

I tried to recharge my vodafone number through the net banking gateway of icici, after i logged into my account and clicked on make payment the transaction failed due to some error. But the money got deducted from my account.

Transaction details:bil/[protected]/pgmib-vodafone/vod
Aesp_jici575

Please make sure i get money back.

Thanks,
Aasish
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Nov 24, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2017
ICICI Bank Customer Care's response
Dear Aasish,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4j1ot) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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