[Resolved]  ICICI Bank — Money deducted from account but not credited to beneficiary

Hi have transferred 2000 rupees via Paytm to one of my friend. Transaction failed on Paytm due to icici server problem but money got deducted from my account but not credited to my friend account
Transaction reference: UPI/[protected]/NA/[protected]@p/CHAT
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Sep 9, 2021
Complaint marked as Resolved 
Money credied to my account
Sep 09, 2021

Complaint Status

ICICI Bank customer support has been notified about the posted complaint.
Complaint comments  2 CommentsShareTweet


I was paying my emi of 3040 through paytm the transaction got failed and also money got deducted didn't reached to merchant plz help me asap

Money is not dispended but balance gets deduced
I am a customer of ICICI Bank account number:[protected]Account holder's name:- ANAND HADAGALI
IFSC Code :- ICIC0003694

When I withdraw the amount at ATM, it's deducted from my account but I didn't get cash in ATM, Date: 26/07/2021, time12:25 pm,
 record no:7489,
 Reference no:[protected],
 RESP CDE 001,
 Withdrawal RS: 1000.
Please find the attached ATM Recept. Please investigate and get it credited back to my ICICI S/B account ASAP.

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