[Resolved] ICICI Bank — Money Got Debited but Don't Credited Back

ARINDAM BAIDYA

from Chennai, Tamil Nadu

Website:

AMAZON

I purchased something from Amazon having ORDER #[protected], for which i paid Rs :968.0 with Transaction ID [protected]
towards payee EMVANTAGE PAYMENTS Dec, 16, 2016 at 13:35 hours . But due to payment failure the order has been cancelled. Generally for failed transaction the money is refunded back within 2 to 4 days. I already contacted with seller and confirmed that the payment was failure. Its been already 10 days and i dint get my money refunded from bank. please look into the matter and resolve.

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Jan 28, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2016

ICICI Bank Customer Care's response Dear Last Name/Sir/Madam

We're sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3t899) in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team

Verified Support

Dec 28, 2016

ICICI Bank Customer Care's response Dear Customer

We're sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3t899) in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team