[Resolved]  ICICI Bank — Money not debited

Address:

Lakhimpur Kheri, Uttar Pradesh

I had transferred 33, 000 INR to my ICICI bank tharwanganj, Lakhimpur Kheri branch on 21 August 2014. The money has till on date not been debited, neither has the sum been refunded to the Axis Bank from which the online transaction was done. The branch executive Mr. Ketan Shukla and Miss Swati have been giving me false promises since past 3 months about my amount being debited soon. I am forced to presume under such suspicious replies that the bank has lost my transaction and henceforth the money has been bungled by the bank. Under such circumstances I will be forced to address the complaint to Ombudsman, Consumer Forum and also legally. This also serves as a very bad reminder of how ICICI Bank treats its customers.