[Resolved]  ICICI Bank — Money not dispensed but balance get deducted

Address:Bangalore, Karnataka

Money not dispensed but balance get deducted I am a customer of State Bank of India(S/B a/c-[protected]). On 21/04/2015 around 12:30pm hrs I had used ICICI Bank ATM(ATM 6th Cross snapfitness centre Kaggadasapura C V Raman Nagara Bangalore93) in for money withdrawal I was about to take cash but the power went off even the ups didnt work so i could not get the cash but the bank account is debited. I didn't get the money but my SBI account was debited. Please investigate and get it credited back to my SBI S/B account ASAP. The feedback says that ICICI delays this kind of complaints abnormally which is a concern to customers.
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Sir,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance


Regards,
ICICI Bank Customer Service Team

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