ICICI Bank — money not dispensed but balance get deducted

Address:

New Delhi, Delhi, 110075

Dear sir/madam,

I am a customer of state bank of india (S/b account no[protected]

On 11/02/2018 around 13:30 hrs i had used icici bank atm (Atm id -80421+hamrahi village delhi) for money withdrawal but the txn failed with a network error.

I didn't get the money (Rs.5000) but my sbi account was debited.

Please investigate and get it credited back to my sbi s/b account asap.