[Resolved]  ICICI Bank — Money not received from atm machine but balance get deducted from my account

Address:Chennai, Tamil Nadu

Dear Sir/Mam,

I am a customer of India Bank(S/B A/c[protected] at Chrompet Branch in Chennai.
On 14/10/2015 around 08.45 Am I had used ICICI Bank ATM in Chennai at Nelson Manikan Road branch for money withdrawal but the transaction failed with a system error.
I didn't get any money but I got a message that my Indian Bank account is debited INR 10000.
Please investigate and get it credited back to my Indian S/B account ASAP.
please trace for recovery of my money.

Bank Details:
Account Holder:S. Sundar Raman
Account Number:[protected]
Bank:Indian Bank
Branch:Chrompet, Chennai

Failed Withdraw Details:-
Bank:ICICI Bank
Branch:Nelson Manikam Road, Chennai
Date:[protected]
Amount:10, 000(Ten Thousand Rupees)

ATM ID: S1CD2239
SEQNO : 5778


So, kindly requested you to please resolve my problem as soon as possible


Thanks and Regards
S.Sundar Raman
[protected]
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Comments

Dear Sir,

We are from ICICI Bank and are sorry to hear about your experience. Please approach your respective bank regarding the discrepancy. We will extend our full co-operation and assistance.


Regards,
ICICI Bank Customer Service Team

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