[Resolved]  ICICI Bank — msf charges!!

Address:North 24 Parganas, West Bengal, 700136

Issues i am facing in using icici bank services :

Firstly, without asking me icici bank has activated amex services and started charging high rates thereon in spite of my request to close the service.

Secondly, again without asking me icici bank has activated sign board facility which i am not aware of and again they have charged me with rs 2000/- and pressurizing me to avail the service.

Thirdly, after all this icici bank have started charging 2.95% msf charges instead of 1.65% and in spite of raising issues since 3 months, mr deepak verma (Nodal officer) and other team members are least bothered and started harassing me with unwanted charges.

These are the behaviours of icici staffs
Was this information helpful?
No (0)
Yes (0)
Dec 12, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a002o1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My lifetime free icici credit card remained undelivered and returned to original source. Now, i want to file a request for re-dispatch but can't. Please help me out.
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23614
    Pending
    2051
    Resolved
    14242
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information