[Resolved] ICICI Bank — Multiple card issued/ Invalid fees & interest charges | |||
Dear Team, Since last 2 weeks I have received 3 different credit cards on my name at my mailing address even I applied for one only. Details of those three cards are given below . When I got a call from one of sales representative in last month regrading upgrade my Platinum visa card into Rubyx card he told me that there will be only Joining fee of Rs 3k & will not suppose to pay any annual fee but as per my latest confirmation it was False commitment also he added few additional offers with Rubyx card i.e 15 % discount of shopping at Mall ( De mart /Big bazar ) etc ... also committed will get upper credit limit than current card but it is remain same so i am totally disappointed on this whole episode . I am failed to understands how your team is cheating like this one of loyal & regular payee customer like me ? surprisingly in my Feb - 16 statement I got joining fee of Rubyx card even I have not yet activated the same & Now I not wish to continue with any of your card . Arrange a call back from your team who can give me immediate resolution on this. I am going to pay my Feb outstanding amount before due date excluding the charges of Rubyx card . Rubyx American express card no[protected] Rubyx icici bank card no [protected] Icici bank platinum [protected] My existing Icici bank platinum [protected] Regds, Sachin Takale Universal Management services. [protected] or [protected] Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank Customer Service Team